Arcade Associate


Location: Virtuality- Germantown, TN

Full-time, Part-time

Are you passionate about the exciting world of Virtual Reality? Join Virtuality as an Arcade Associate; Virtuality is a startup Virtual Reality Escape Room/Arcade facility . Virtuality strives to offer a memorable VR experience to consumers, business, and schools, using state-of-the-art VR technologies. Our flagship location is at Carrefour at Kirby Woods in Germantown, TN.

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Virtuality is looking for people excited about the emerging world of virtual reality to add to our team of VR Concierges. As a Virtuality Arcade Associate, you will be responsible for guiding our customers through their Virtuality experience from start to finish. Previous experience with VR required. Service industry experience is also a plus, but not required.

Roles & Responsibilities include:

  • Acting as a brand ambassador of fun for all our guests and creating a memorable guest experience that keeps customers coming back.

  • Managing bookings for the individual, team, or family events.

  • Checking-in customers.

  • Staying up to date on latest Virtuality VR content and technology.

  • Introducing customers to VR hardware and manage the game plays as needed.

  • Understanding the customers' interests and experience level, and recommending relevant VR content.

  • Operating and troubleshooting VR hardware (ongoing training will be provided).

  • Running It As You Own It by maintaining a clean work area.

  • Willing to be cross-trained in other areas as needed.

  • Create a comfortable, safe, and fun environment of immersive storytelling and excitement for each guest.



  • Ability to work weeknights and/or weekends as required.

  • Comfortable working in a fast-paced environment.

  • Computer literate, familiar with cash register and credit card verification equipment. 

  • Exceptional communication skills.

  • Team player.

  • A genuine interest in VR technology and content, familiarity with SteamVR/HTC VIVE  technology preferred.

  • Previous VR Gaming experience required.

  • Applicants must be at least 16 years old.



  • Free use of VR hardware in off-hours.

  • Discounted VR rates for your friends and family.

  • Be part of a local, rapidly growing startup.

  • Schedules may be tailored based on mutual understanding.

Compensation: Competitive wage

Work Location: One location